Privacy Policy

Artmines Ltd respects your privacy. This notice explains how we handle personal data when you use Artmines.ie, place an order, create an account, contact us, join our mailing list, book a class, or use our in-store and online services.

1. Who is responsible for your data?

Artmines Ltd is the data controller for personal data collected through this website and our related retail services.

Contact: info@artmines.ie · +353 1 535 5291
Address: 195 Rathmines Road Lower, Dublin 6, Ireland.

2. Personal data we may collect

Depending on how you use our services, we may collect your name, email address, phone number, billing or delivery details, order and transaction information, account details, customer-service messages, class booking information, uploaded artwork or print files, newsletter preferences, and technical information needed for website security and operation.

3. Why we use personal data

We use personal data where necessary to process and fulfil orders, provide requested services, manage accounts and bookings, respond to enquiries, prevent fraud and abuse, comply with legal and accounting obligations, improve our services, and—where permitted or consented to—send marketing communications.

4. Legal bases

Our processing may be based on performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the business, and consent where consent is legally required. You may withdraw consent for optional processing at any time.

5. Service providers and recipients

We may share only the data reasonably necessary with service providers that help us operate the website, host data, process payments, deliver orders, send transactional emails, provide analytics where permitted, and support our business. We may also disclose information where required by law.

6. International transfers

Where a service provider processes personal data outside the European Economic Area, we use an available lawful transfer mechanism and appropriate safeguards where required.

7. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, accounting, tax, dispute resolution, fraud prevention and other legal obligations. Different records may have different retention periods.

8. Your data-protection rights

Subject to applicable law, you may have rights to access, correct, erase or restrict your personal data, object to certain processing, receive portable data, and withdraw consent. You may also complain to the Irish Data Protection Commission.

9. Marketing

Marketing messages are sent only where permitted. You can unsubscribe using the link in a marketing email or by contacting us. Transactional messages about an order or requested service are not marketing messages.

10. Cookies and similar technologies

Our use of cookies and similar browser technologies is explained in our Cookie Policy. Optional technologies are controlled by the website consent settings where required.

11. Security

We use reasonable technical and organisational safeguards designed to protect personal data. No online service can guarantee absolute security, so please do not send passwords or payment-card details through ordinary contact forms.

12. Children

Art classes may be intended for children, but bookings and online transactions should be completed by a parent, guardian or other responsible adult where appropriate. We do not intentionally ask children to create customer accounts for purchasing.

13. Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will be published on this page with an updated date.